Grievance Redressal / Escalation Matrix
If you have a grievance, you can reach out to our Support Team for assistance.
| Designation | Contact Person | Address | Contact No. | Working Hours | |
|---|---|---|---|---|---|
| Customer Care | Kalpesh Rameshchandra Kaushik | 407, B2B Centre Cabin B, Malad West, Malad Industrial Estate, Orlem Kachpada, Mumbai, Maharashtra - 400064 | +91 9930923005 | kalpeshkaushik@gmail.com | Mon-Sat 09 AM – 05 PM |
| Head of Customer Care | Not Available | - | - | - | - |
| Compliance Officer | Kalpesh Rameshchandra Kaushik | 407, B2B Centre Cabin B, Malad West, Malad Industrial Estate, Orlem Kachpada, Mumbai, Maharashtra - 400064 | +91 9930923005 | kalpeshkaushik@gmail.com | Mon-Sat 09 AM – 05 PM |
| CEO | Not Available | - | - | - | - |
| Principal Officer | Kalpesh Rameshchandra Kaushik | 407, B2B Centre Cabin B, Malad West, Malad Industrial Estate, Orlem Kachpada, Mumbai, Maharashtra - 400064 | +91 9930923005 | kalpeshkaushik@gmail.com | Mon-Sat 09 AM – 05 PM |
The above mentioned details would facilitate the complainants to approach the concerned RA before filing complaint to SEBI. For more details go to :- Click Here
We aim to resolve all grievances within 21 working days from the date of receipt.
If your grievance is not resolved within this timeframe, you can escalate it to SEBI’s SCORES Platform (SEBI Complaints Redress System).
SCORES Portal: Click Here
In case you are unsatisfied with the resolution provided through our support or the SCORES platform, you can access the Online Dispute Resolution (ODR) Portal.
ODR Portal: Click Here